Yes, although additional fees may apply for areas farther out. Remember prices do not include sales tax.
Yes, but depending on how far you live there could be a $25 surcharge.
Our standard rental periods are 4 hours (1-4 hrs), 7 hour (5-7 hrs) and Day rentals (8-12 hours) for delivered equipment unless specified online. Our standard delivery hours range from 9 am to 8 pm for online bookings. Delivery and take down times are outside of your rental period and not calculated into it. Overnight and multi-day options may be available for many items. Customer Pickups are by the day. Call to book outside of the standard rental periods. **Please remember that inflatables are not recommended to be used after sunset unless extra lighting is used..
In general, most of the standard sized Bounce Houses and Combos can have (6-8) five-year olds. Add a couple more for the larger bounce houses. For older kids, decrease the number of riders. Much of it depends on how excitedly the kids are jumping and being observant of how they are playing together. For safety, have similarly-sized riders jumping at the same time. The standard bounce houses and units with "Kid" in their title are not recommended for adults. Check the rules printed on the front of each inflatable for details.
Yes and a great question to ask any inflatable rental business. Go Jump and Slide is fully insured. We can provide a copy of the insurance policy upon request. The lessee or customer shall be in charge of monitoring each unit, unless specified otherwise. Go Jump and Slide is not responsible for any injuries occurring to those using the rental equipment. As always, use at your own risk.
Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.
Yes. Please use this checklist to assist you in determining if the park you are considering is suitable for inflatables.
Check with the park for any requirements regarding reservations, possible permits and insurance needs. We have listed most park departments as "additionally insured" on our general liability policy so that we are already on their approved vendor list.
Add the Priority option to your order if you will not be at the park more than 2 hours before or after your rental time.
[ ] Go to the site and confirm requirements are met for electricity, setup area size and site conditions are appropriate for the items rented. See Onsite Requirements below for details.
[ ] Electricity. Each inflatable ride requires at least one standard 110v outlet within 70 feet of each inflation blower. Though it may be possible to run two blowers off a 20 amp circuit, it is recommended to have only 1 blower per circuit. Even though there may be multiple outlets, they may be on the same circuit thereby sharing that circuit's limited power availability. Play it safe, because if you pop a circuit breaker at a park, there may be no park staff available to reset it during your event. See Power Needed below for more details like requirements for generators if needed.
[ ] Is there a load/unload space available for our truck?
[ ] What is the distance to the site from the load/unload space?
[ ] Can we use anchor stakes? Standard are 18����¢���� long while the size used for slides 36����¢���� long--both put in at an angle. A sandbag fee may be added if stakes are not allowed.
Check with the park for any requirements regarding reservations, possible permits and insurance needs. We have listed most park departments as "additionally insured" on our general liability policy so that we are already on their approved vendor list.
Add the Priority option to your order if you will not be at the park more than 2 hours before or after your rental time.
[ ] Go to the site and confirm requirements are met for electricity, setup area size and site conditions are appropriate for the items rented. See Onsite Requirements below for details.
[ ] Electricity. Each inflatable ride requires at least one standard 110v outlet within 70 feet of each inflation blower. Though it may be possible to run two blowers off a 20 amp circuit, it is recommended to have only 1 blower per circuit. Even though there may be multiple outlets, they may be on the same circuit thereby sharing that circuit's limited power availability. Play it safe, because if you pop a circuit breaker at a park, there may be no park staff available to reset it during your event. See Power Needed below for more details like requirements for generators if needed.
[ ] Is there a load/unload space available for our truck?
[ ] What is the distance to the site from the load/unload space?
[ ] Can we use anchor stakes? Standard are 18����¢���� long while the size used for slides 36����¢���� long--both put in at an angle. A sandbag fee may be added if stakes are not allowed.
Cash or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash.
Cancellation Policy for Equipment Rentals
For orders canceled more than 7 days prior to the event date, customers will receive a rain check equal to the amount paid for their order and made available for one year.
For orders canceled within 7 days of the event date, the amounts paid will be forfeit unless cancellation is due to inclement weather conditions - see below.
Weather-Related Equipment Cancellations
We understand the possible need to reschedule events or select a different unit due to weather. If the event-day weather is poor, there is no fee to cancel. The monies paid will be held as a rain check for one year, unless our crew has started their route. Once our crew leaves the warehouse, full payment is required and no rain check will be offered. If the rented equipment is substituted for something that costs less, the remaining balance paid will given in the form of a rain check. No refunds are given for cancellations.
Unless the weather is so bad as to risk our equipment, we leave the decision to cancel up to you on days in which there is a high chance of rain. Our main concerns are wind and rain. When winds blow higher than approximately 15 MPH, inflatables may become less safe.
For orders canceled more than 7 days prior to the event date, customers will receive a rain check equal to the amount paid for their order and made available for one year.
For orders canceled within 7 days of the event date, the amounts paid will be forfeit unless cancellation is due to inclement weather conditions - see below.
Weather-Related Equipment Cancellations
We understand the possible need to reschedule events or select a different unit due to weather. If the event-day weather is poor, there is no fee to cancel. The monies paid will be held as a rain check for one year, unless our crew has started their route. Once our crew leaves the warehouse, full payment is required and no rain check will be offered. If the rented equipment is substituted for something that costs less, the remaining balance paid will given in the form of a rain check. No refunds are given for cancellations.
Unless the weather is so bad as to risk our equipment, we leave the decision to cancel up to you on days in which there is a high chance of rain. Our main concerns are wind and rain. When winds blow higher than approximately 15 MPH, inflatables may become less safe.
No, All orders must be paid in full before your rental can delivered.
Site Access: There must be a clear access route from our vehicle to your site (3' min width for bounce houses, 4' for larger units). Stairs, steep banks or obstructed pathway can cause delays or possibly prevent equipment setup.
Site Conditions: The space requirements, including height, are listed online for each item. The site needs to be flat. Pet droppings, debris and any objects that may interfere with the use of, or cause damage to, the rental equipment must be removed. Please rake recently mowed grass. Our crew will not clean or prepare the site.
Ground Surface: Grass is best, but hard surfaces like concrete may work too. Dirt or rocky soils are not acceptable and will be assessed a minimum $100 cleaning fee if used. The ground surface choice may not be changed once our crew is dispatched as specific materials are required for each ground surface type and may prevent setup of the equipment. Stakes will be used in grass unless otherwise specified. For your safety, once the unit is setup it may not be moved.
Onsite Adult: There must be an adult available onsite to sign for the rental equipment and to direct where the unit will be setup. The signer will receive instruction on the proper operation requirements of each rental piece. Our crews usually have a tight schedule and may not be available to wait for an adult to show up.
Site Conditions: The space requirements, including height, are listed online for each item. The site needs to be flat. Pet droppings, debris and any objects that may interfere with the use of, or cause damage to, the rental equipment must be removed. Please rake recently mowed grass. Our crew will not clean or prepare the site.
Ground Surface: Grass is best, but hard surfaces like concrete may work too. Dirt or rocky soils are not acceptable and will be assessed a minimum $100 cleaning fee if used. The ground surface choice may not be changed once our crew is dispatched as specific materials are required for each ground surface type and may prevent setup of the equipment. Stakes will be used in grass unless otherwise specified. For your safety, once the unit is setup it may not be moved.
Onsite Adult: There must be an adult available onsite to sign for the rental equipment and to direct where the unit will be setup. The signer will receive instruction on the proper operation requirements of each rental piece. Our crews usually have a tight schedule and may not be available to wait for an adult to show up.
Yes. We use the safest designs made by reputable manufacturers. Each inflatable is cleaned and disinfected between rentals. They are inspected onsite to ensure they are safe and ready.
Inflatable require a standard 20Amp 110v outlet within 75 feet of each inflation blower. Check each unit's page for how many inflation blowers it requires. The blowers must run continuously and work best when being the only item plugged into an electric circuit (there may be multiple outlets running on each circuit). We do not rent generators at this time. For customers supplying their own generators, they must be at least 3500 running watts per outlet needed. Call for details.
Yes. There is a link in your receipt once you've ordered or you may contact our office.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.